We collect certain information or data about you when you use our website on sevenstepssupport.com or sevenstepssupport.co.uk


What We Collect

  • Questions, queries or feedback you leave using our contact forms. This will include your email address,
  • Any details, such as your name, that you submit to us using the contact methods on our website,
  • For security and logging purposes we will collect your Internet Protocol (IP) address,
  • Your browser information, screen resolution, and operating system,
  • Information on how you use and navigate the website by using cookies and page tagging methods,
  • Unless explicitally specified we will not share any personally identifiable information with third parties.

Data Storage Location

We store this website and data on secure servers within the European Economic Area. Our website is served via Amazon Web Services infrastructure from London.

Disclosure

Where required by law, or another legal obligation, we may pass on information we hold.

Google Analytics

We use Google Analytics tools on our website in order to, but not limited to: help find issues our website, track progress, see what’s popular, and where out traffic is coming from. You can opt-out of Google Analytics with your browser at any time.


Seven Steps Support Ltd (“us”, “we”, or “our”) operates http://www.sevenstepssupport.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Third Party Links

We may link to third-party services or websites via our website. We hold no responsbility for those websites and cannot gaurantee their security nor privacy policies. We do, however, review websites we work with and hold them accountable to the same standard of security and privacy we hold ourselves.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). The Personal Information we may collect on this website is limited to the contact us form which transmits directly to our secure business email. This website and our email fully support opportunistic encryption, and as default, our website uses HTTPS.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.

Communications

We may use your Personal Information to contact you in response to any messages you leave on our website or contact forms.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 25/05/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. Lasted updated on 05/10/2020.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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